Privacy Policy

SECTION 1 - PERSONAL INFORMATION WE COLLECT

When you make a purchase from our store, we collect the personal information you provide during the transaction process. This information includes your:

• Full name
• Shipping and billing address
• Email address
• Phone number

This information is necessary to fulfill your order, process payments, provide you with purchase confirmations, and handle returns or exchanges according to our store's policies.

In addition to the information you provide, we automatically collect certain information about your device when you visit our store. This includes your:

• IP address
• Web browser type and version
• Operating system

This data helps us to diagnose problems with our server, manage the website, keep our systems secure, prevent fraud, and enhance your shopping experience based on your device and browsing preferences.

Marketing Communications

With your consent, we would like to send you emails about our store, new products, and other updates that might be of interest to you. You can give us your consent by opting in through clearly designated methods. You can withdraw your consent to receive marketing emails at any time by following the unsubscribe link in any such email, or by contacting us directly.

SECTION 2 - DISCLOSURE OF YOUR INFORMATION

We take your privacy seriously and only share your personal information when necessary. There are certain circumstances under which we may disclose your personal information:

• Legal Requirements: If we are required by law enforcement, judicial authorities, or other government officials, we may disclose your personal information in response to a subpoena, court order, or other legal process, to exercise our legal rights, or to defend against legal claims.
• Terms of Service Violations: If you violate our Terms of Service, we will disclose your personal information as we deem necessary to pursue or enforce action.

We strive to ensure that such disclosures are in accordance with applicable laws and regulations.

SECTION 3 - SHOPIFY

Our store is hosted with Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your personal information is stored securely on Shopify's data storage solutions, databases, and the Shopify application. They employ robust security measures including server firewalls to protect your data against unauthorized access and breaches.

Payment

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Shopify’s Terms of Service, Privacy Statement, and/or their Cookie Policy.

SECTION 4 - THIRD-PARTY SERVICES

Our store utilizes various third-party services to operate effectively and provide you with the best possible experience. These service providers, including payment gateways and payment transaction processors, are engaged by us to perform tasks such as payment processing, marketing outreach, and providing analytics data.

Data Use by Third-Party Services

These third-party service providers will only collect, use, and disclose your information to the extent necessary to enable them to perform the services they provide on our behalf. Their use of your personal information is guided by their respective privacy policies, which we advise you to review to better understand how they handle your data.

International Data Transfers

It is important to note that some of these providers may operate or have facilities located in a different jurisdiction than either you or us. As a result, when you engage in a transaction that requires their services, your information may be subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. For instance, if you are in Canada and the payment gateway processing your transaction is located in the United States, your personal information may be disclosed under US legislation.

Third-Party Links

Our store may contain links to external websites. Please be aware that when you click on these links and leave our store’s website, you are subject to the privacy practices and policies of these other sites. We strongly encourage you to read their privacy statements to understand how they collect and handle your personal information. We hold no responsibility for the privacy practices of these other websites.

Analytics and Advertising

We employ tools like Google Analytics to better understand how our customers use our website and to improve your shopping experience. To learn more about how Google processes your personal information and how you can opt out, please visit Google Analytics' opt-out page. You can read more about how Google uses your personal information here. More information about how Google uses information is available here.

We also use TrustedSite to offer our customers identity protection. You may find their privacy policy here.

We also share information about your activity on our site with our advertising partners in order to bring you targeted ads based on your interests. This sharing occurs directly and sometimes through the use of cookies and similar technologies.

SECTION 5 - SECURITY

We prioritize the security of your personal information. To protect it, we take precautionary measures and adhere to industry best practices, ensuring that your data isn’t improperly lost, accessed, misused, disclosed, altered, or destroyed.

Security on Shopify

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform. Shopify takes your security seriously and has implemented robust measures, including encryption and firewalls, to safeguard your personal information.

This means that when you make a purchase through our store, the sensitive information you provide, such as credit card data, is processed and stored securely by Shopify’s infrastructure, adhering to the highest standards of security. Please refer to SECTION 3 - SHOPIFY for more information and resources.

Risk Management

While we trust in the security measures our platform provider Shopify has in place, we also acknowledge that no method of electronic storage or transmission over the Internet is 100% secure. We are committed to continuing to work with our service providers to maintain and improve the security of data processing and storage systems, aligning with ongoing technological advancements and best practices in the field.

SECTION 6 - AGE OF CONSENT

By accessing and using this website, you affirm that you are the age of majority in your jurisdiction of residence and are fully able and legally competent to enter into the terms, conditions, obligations, affirmations, representations, and warranties set forth in our Terms of Service, and to abide by and comply with these terms.

If you are under the age of majority, you must not use this site or provide us with any personal information unless you have the consent of, and are supervised by, a parent or guardian. If you are a parent or legal guardian and you provide your consent to your minor dependent's use of this site, you agree to be bound by these terms and be responsible for such use.

SECTION 7 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at:

Mauch Chunk Coffee Company
RE: Privacy Compliance
PO Box 183
Jim Thorpe, PA 18229